24/7 towing and roadside help
Towing in Lubbock, TX: Tell Us the Street and the Avenue
Stuck in Lubbock? Call 1-888-TOW-1213. We lock your price by text, send the nearest available partner tow company and check on you until help arrives.
If anyone is hurt or you're stopped in a live lane, call 911 first.
- Check-ins until help arrives
- Driver card and truck tracking
- Price locked by text
- Photo-protected tow
How it works in Lubbock. Sentinel Towing is a network, not a tow company. A vetted local partner in the Lubbock area does the job. We stay with you by text and hold them to your locked price. Not in Lubbock? Find a tow truck near you.
Tow truck in Lubbock
Lubbock's Grid Makes You Easy to Find
Lubbock makes it simple to say where you are. In the heart of Lubbock, numbered streets run east to west and lettered avenues run north to south. Avenue A is on the east side. The letters climb as you go west, until University Avenue takes the place of Avenue Z along Texas Tech. Past that, the avenues are named for cities, in alphabetical order: Akron, Boston, Canton and on down the line.
So when your car quits, the best thing to tell us is the corner. "19th and Avenue Q." "4th and University." That's all a partner needs to find you.
- In town: the numbered street, the avenue and which corner you're near.
- On a freeway: the road, your direction and the nearest exit.
- In a lot: the business or campus lot and the row, if you can see one.
We text you a locked price, then send the nearest available partner. A car that clicks but won't start may just need a jump start. Keys locked inside is a lockout. A car that won't move gets a tow to your home or shop.
Lubbock freeways
Loop 289, I-27 and the Marsha Sharp Freeway
Loop 289 circles the city as a full freeway, about 26 miles around, with frontage roads for nearly the whole way. It was built as a bypass, but it gets congested. If you have trouble on the main lanes and the car still rolls, ease onto the frontage road before you stop.
I-27 is the north-south freeway. It was once Avenue H, and it runs north to Amarillo and I-40. The airport sits just north of Loop 289 near I-27.
The Marsha Sharp Freeway carries US 62 and US 82 east to west, from northeast of downtown to past the west leg of the loop, and it's being extended toward Wolfforth. US 84 cuts across on a diagonal as Avenue Q, the Slaton Highway and Clovis Road.
South Plains weather
Spring Storms, Summer Heat and Cold Mornings
Lubbock sits on the far southwest edge of Tornado Alley. Spring brings the biggest risk of tornadoes and very large hail. Hail can break glass and leave a car you shouldn't drive. If that happens, park it and call for a tow.
Summers run hot. Winter afternoons are often sunny and mild, but mornings usually dip below freezing. That swing is what kills weak batteries. A car that ran fine yesterday afternoon may not turn over at 7am.
Tip: if the car only clicks, stop after a few tries. Every crank drains the battery more, and a jump works best while there's still some charge left.
Texas law
What Passing Drivers Owe Your Tow Driver
When a partner truck is stopped on Loop 289 or I-27 with its lights on, Texas Transportation Code 545.157 kicks in. Drivers with two or more lanes going their way have to clear the lane next to the truck. Anyone who stays in that lane has to drop 20 mph below the limit. On a 65 mph stretch, that means 45 or slower.
The law is written for tow trucks, emergency vehicles and road crews. It doesn't mention a car stopped with its hazards on, so protect yourself. Get onto the frontage road if you can, and wait there with your belt on.
Areas we cover around Lubbock
Lubbock and the South Plains Towns Nearby
- Central LubbockDowntown, the Depot District, Texas Tech and the Overton area.
- Inside and along the loopThe neighborhoods off Loop 289, Milwaukee Avenue and the growing southwest side past the loop.
- Nearby townsWolfforth, Shallowater, Idalou, New Deal, Ransom Canyon and Slaton.
Lubbock questions
What Lubbock Drivers Want to Know
I'm a Texas Tech student and my car won't start in a campus lot. Can you help?
Yes. Tell us which lot and roughly where the car is parked. A dead battery is usually a quick jump. If it won't hold a charge, we'll text you a tow price to a shop before anything happens.
My car is in the airport lot and the battery is dead. Can a partner get to it?
Usually, yes. Tell us which lot, the row if you can see it, and whether you'll need to pay at a gate to get out. If the jump doesn't take, your driver photographs all 4 sides before hookup and we text you the photos, then the car goes to the shop you pick.
Do you go out to Wolfforth, Slaton or Shallowater?
Yes, those towns are in the area we cover. Tell us the street, or the highway and nearest mile marker. Your texted price covers the whole trip, wherever the car is going.
Can someone at home follow along?
Yes. Share one phone number with us, and that person gets a text with where you are and when your driver should get there. On your own phone, you can watch the truck come to you. Both come with the Stay-With-You Promise.
Roadside help in Lubbock, TX
Tow Truck and Roadside Services in Lubbock
Sentinel is a 24-hour towing and roadside assistance network for Lubbock drivers. Tell us what happened, and we send a vetted local towing company near you with a truck suited to the job: a tow truck for a car that can't be driven (a flatbed where the vehicle needs one, like many all-wheel-drive cars), or a service truck for a jump start, lockout, flat tire, fuel delivery or winch-out.
Car towing
Cars, SUVs, minivans and light pickups. Price locked by text, photos before hookup.
Car towing
Jump starts
Clicks, dim dash lights or nothing at all? A dead battery jump, day or night.
Jump starts
Car lockouts
Keys locked inside, on the seat or in the trunk. A partner works to get you back in without damage.
Car lockouts
Flat tire changes
Got a spare but no safe way to put it on? A partner swaps it for you.
Flat tire changes
Fuel delivery
Ran out of gas? Enough fuel to get you to the nearest station.
Fuel delivery
Winch-outs
Stuck in snow, mud or a shallow ditch near the road? A partner can usually pull you out.
Winch-outsThe Sentinel Stay-With-You Promise
Seven Promises on Every Lubbock Call
Read the fine print on the promise page.
We stay with you. From your call until the truck arrives, we check on you by text.
See your driver before they arrive. You get their name, photo and truck by text, and you can track your truck on a map.
Your family knows too. Give us one number, and we text them your location and arrival time.
Photo-protected tow. Before hookup, your driver photographs all 4 sides of your vehicle. We text you the photos.
Price locked by text. You get your price by text before we dispatch. That price is the most you pay for the job. If the job changes, we text a new price first and you decide.
Never stranded after. Ride along in the truck when it's safe and allowed, or we help you get a ride. We also point you to a good repair shop.
Free Sentinel Circle. After your first job, your vehicle is on file. Next time, just text "TOW" for priority dispatch.
How it works
From Your Call to Your Driver
- 01You call
Our 24/7 line answers
Call 1-888-TOW-1213. Tell us where you are, what you drive and what went wrong.
- 02We lock it in
Your price, by text
We text your price before anyone is sent. That's the most you'll pay for the job you described.
- 03A partner accepts
The nearest truck takes it
The nearest available partner tow company accepts your job. They're vetted for insurance and licensing.
- 04You see who's coming
Driver card and tracking
You get your driver's name, photo and truck, plus a link to track your truck. We check in until they arrive.
Nearby cities
Lubbock roadside guides
Lubbock, TX
Stuck in Lubbock? Call and We'll Stay With You.
Our line answers 24/7. Your price is locked by text before we send anyone.