24/7 towing and roadside help
Towing in New Orleans, LA: Tow Trucks From the East Bank to the Westbank
Stuck in New Orleans? Call 1-888-TOW-1213. We lock your price by text, send the nearest available partner tow company and check on you until help arrives.
If anyone is hurt or you're stopped in a live lane, call 911 first.
- Check-ins until help arrives
- Driver card and truck tracking
- Price locked by text
- Photo-protected tow
How it works in New Orleans. Sentinel Towing is a network, not a tow company. A vetted local partner in the New Orleans area does the job. We stay with you by text and hold them to your locked price. Not in New Orleans? Find a tow truck near you.
Tow truck in New Orleans
Towing in New Orleans: The Interstates and the Bridges
A lot of the interstate here is elevated or on long bridges, with little room to pull over. Tell us which one you're on, your direction and the last exit. We text a locked price, then send the nearest available vetted partner.
I-10 and the Claiborne Expressway
I-10 runs through the city as the Pontchartrain Expressway. Near the Superdome, exits 234A and 234B serve Claiborne Avenue and Poydras Street. Through Treme, I-10 rides high above Claiborne Avenue. If you stall up there, stay in the car with your belt on and your hazards flashing.
The I-610 split
I-610 leaves I-10 at the Metairie line and cuts across Lakeview and Gentilly, past City Park, before rejoining I-10. Tell us whether you were on I-10 or I-610 when the car quit, since the two split and meet again farther east.
The High Rise and the Twin Span
East of downtown, I-10 climbs the High Rise over the Industrial Canal into New Orleans East. Farther out, the Twin Span crosses Lake Pontchartrain to Slidell. On a bridge, don't get out to look at a flat. A tire change waits until you're somewhere safe.
The Crescent City Connection
The main bridge over the Mississippi links downtown to Algiers, Gretna and the rest of the Westbank. Say which side of the river you're on and which way you were headed. It decides which partner comes.
Off the interstates, the calls are just as real. A dead battery on Tulane Avenue gets a jump. A car that won't run on Canal Street gets a tow to your shop.
Street flooding
When the Streets Flood, Your Car Comes Second
Half of New Orleans sits at or below sea level. The city relies on levees and drainage pumps, and a hard rain can still put water in the streets fast. The city's emergency site, NOLA Ready, is clear about what to do:
- Don't drive through flood water. The city warns a car can float in less than two feet of moving water.
- If water rises around your car, leave it right away. Get to higher ground and call 911.
- Move your parked car to higher ground if you can. During major street flooding, the city may lift parking rules on neutral grounds and sidewalks. Don't block intersections or streetcar tracks.
- Move it back. Normal parking rules come back two hours after the flooding ends.
The city's Streetwise map shows reported street flooding. Once the water is down, call us. A car that sat in flood water shouldn't be started. Have it towed to a shop.
Car gone from the curb?
If the City Towed Your Car
If you parked on a New Orleans street and came back to an empty space, start with the city's Find My Towed Vehicle page. It has the number to call to confirm a tow. The main city lot is on North Claiborne Avenue, under the expressway at Conti Street, and you pay there to get the car back.
The city's towing rules say it may tow right away for public safety. That includes cars parked on a sidewalk, within 15 feet of a hydrant, in a crosswalk or intersection, in a bike lane, or blocking a wheelchair or bike ramp. Check the curb before you walk away.
We don't handle impound releases. If you get the car back and it won't start after days on the lot, that's when to call us.
Louisiana law if you stall in a lane
Louisiana's R.S. 32:141, written for highways outside business and residence districts, says a driver whose car is disabled in a travel lane must move it as soon as possible and protect traffic until then. Turn on your hazards, and put out flares or a triangle only if you can do it safely. After a small crash with no one hurt, move a drivable car to the nearest safe shoulder.
Louisiana's move over law also covers trucks with amber warning lights, like the one coming to help you.
Areas we cover around New Orleans
Downtown, Uptown, the East and Both Banks
- Downtown side: the French Quarter, the CBD, Treme, the 7th Ward, the Marigny and the Bywater.
- Uptown side: the Warehouse District, the Lower Garden District, the Garden District, the Irish Channel, the University District and Carrollton.
- Toward the lake: Mid-City, Bayou St. John, Gentilly and Lakeview.
- East: New Orleans East and the Lower Ninth Ward, out toward Chalmette.
- Westbank: Algiers, Gretna, Terrytown, Harvey and Marrero.
- Suburbs: Metairie and Kenner, and Slidell across the lake.
You'll get your driver's name, photo and truck by text before they get there, and you can track the truck across town.
New Orleans questions
What New Orleans Drivers Ask
My street is flooding. Can I park on the neutral ground?
Only when the city says so. During major street flooding, the city may lift parking rules on neutral grounds and sidewalks so people can move cars to higher ground. Don't block intersections or streetcar tracks, and move the car back within two hours after the flooding ends.
Can you tow my car from the East Bank to a shop on the Westbank?
Yes, if it's a local trip. Tell us both addresses when you call. Your price comes by text before anyone is sent, and it covers the trip across the river.
My car won't start after a Saints game at the Superdome. Can you help?
Yes. Tell us the garage or lot and a landmark near the car. Game traffic can slow the truck, so stay with the car and follow the map link we text you.
My car isn't where I parked it. Did you tow it?
No. We only come when you call us. If the car was on a city street, the city's towed vehicle page tells you how to check. If it was in a private lot, ask the property owner or manager who towed it.
Will someone check on me while I wait on I-10?
Yes. We text you until the truck arrives, and we can text one family member your location too. It's part of the Stay-With-You Promise.
Roadside help in New Orleans, LA
Tow Truck and Roadside Services in New Orleans
Sentinel is a 24-hour towing and roadside assistance network for New Orleans drivers. Tell us what happened, and we send a vetted local towing company near you with a truck suited to the job: a tow truck for a car that can't be driven (a flatbed where the vehicle needs one, like many all-wheel-drive cars), or a service truck for a jump start, lockout, flat tire, fuel delivery or winch-out.
Car towing
Cars, SUVs, minivans and light pickups. Price locked by text, photos before hookup.
Car towing
Jump starts
Clicks, dim dash lights or nothing at all? A dead battery jump, day or night.
Jump starts
Car lockouts
Keys locked inside, on the seat or in the trunk. A partner works to get you back in without damage.
Car lockouts
Flat tire changes
Got a spare but no safe way to put it on? A partner swaps it for you.
Flat tire changes
Fuel delivery
Ran out of gas? Enough fuel to get you to the nearest station.
Fuel delivery
Winch-outs
Stuck in snow, mud or a shallow ditch near the road? A partner can usually pull you out.
Winch-outsThe Sentinel Stay-With-You Promise
Seven Promises on Every New Orleans Call
Read the fine print on the promise page.
We stay with you. From your call until the truck arrives, we check on you by text.
See your driver before they arrive. You get their name, photo and truck by text, and you can track your truck on a map.
Your family knows too. Give us one number, and we text them your location and arrival time.
Photo-protected tow. Before hookup, your driver photographs all 4 sides of your vehicle. We text you the photos.
Price locked by text. You get your price by text before we dispatch. That price is the most you pay for the job. If the job changes, we text a new price first and you decide.
Never stranded after. Ride along in the truck when it's safe and allowed, or we help you get a ride. We also point you to a good repair shop.
Free Sentinel Circle. After your first job, your vehicle is on file. Next time, just text "TOW" for priority dispatch.
How it works
From Your Call to Your Driver
- 01You call
Our 24/7 line answers
Call 1-888-TOW-1213. Tell us where you are, what you drive and what went wrong.
- 02We lock it in
Your price, by text
We text your price before anyone is sent. That's the most you'll pay for the job you described.
- 03A partner accepts
The nearest truck takes it
The nearest available partner tow company accepts your job. They're vetted for insurance and licensing.
- 04You see who's coming
Driver card and tracking
You get your driver's name, photo and truck, plus a link to track your truck. We check in until they arrive.
Nearby cities
New Orleans roadside guides
New Orleans, LA
Stuck in New Orleans? Call and We'll Stay With You.
Our line answers 24/7. Your price is locked by text before we send anyone.