24/7 towing and roadside help
Towing and Tow Truck Help in Quebec City
Stuck in Quebec City? Call 1-888-TOW-1213. We lock your price by text, send the nearest available partner tow company and check on you until help arrives.
If anyone is hurt or you're stopped in a live lane, call 911 first.
- Check-ins until help arrives
- Driver card and truck tracking
- Price locked by text
- Photo-protected tow
How it works in Quebec City. Sentinel Towing is a network, not a tow company. A vetted local partner in the Quebec City area does the job. We stay with you by text and hold them to your locked price. Not in Quebec City? Find a tow truck near you.
Quebec City tow truck help
Towing in Quebec City, From the Bridges to the Autoroutes
Two road bridges cross the St. Lawrence between Quebec City and Lévis on the south shore. Both are places you do not want to stall.
The Pierre Laporte Bridge
This six-lane bridge carries Autoroute 73 from Autoroute 20 on the south shore into the city. Its main span is the longest of any suspension bridge in Canada, and it's built to carry up to 90,000 vehicles a day. If your car dies on it, hazards on and stay inside. Call right away.
The Quebec Bridge
Just downstream, the older Quebec Bridge carries Route 175 on three lanes, along with a rail line. It still has the longest cantilever span in the world. Route 175 then becomes boulevard Laurier through Sainte-Foy.
Tell us which bridge and which direction. A tow gets you off and to a garage on either shore.
Winter in the capital
Old Quebec, Deep Snow and the Night Plows
Quebec City winters are cold, windy and snowy. Environment Canada's 1981 to 2010 normals for Jean Lesage airport show about 303 cm of snow a year, with 5 cm or more falling on about 21 days. There's snow 20 cm deep or more on about 110 days, and freezing rain or drizzle on about 13.
Steep streets in the old city
Old Quebec sits on and below Cap Diamant, split into an upper and a lower town. Côte de la Montagne winds up the cliff between them. On ice, a slide on a street like that can leave you stuck against a curb. Don't spin the wheels. If the car isn't damaged, a winch-out may be all you need.
Snow removal nights
From November 1 to April 15, street parking is banned wherever a snow removal operation is under way, and orange flashing lights mark the streets. In most boroughs the ban runs overnight, from 9 or 10 p.m. to 7 a.m. On some La Cité-Limoilou streets, like Grande Allée and rue Saint-Jean, it's midnight to 7 a.m. The city says to check your borough's hours to avoid a tow. If your car was towed for snow removal, look it up by plate number with the city's Info-Remorquage service or call 311. That's a city tow, not a roadside call.
See the Ville de Québec snow removal page for current operations.
Quebec Road Rules Worth Knowing
The Move-Over Law
When a tow truck, emergency vehicle or surveillance vehicle is stopped with its lights on, you must slow down and move over to leave as much space as you safely can. It applies on highways, country roads and city streets. Read it on the SAAQ site.
Stopping on an autoroute
The Highway Safety Code bars stopping on an autoroute, its ramps, a bridge or in a tunnel, except in a case of necessity. Walking along an autoroute is also barred, except in necessity. So if you break down, stay with the car.
Winter tires
Cars registered in Quebec must have winter tires from December 1 to March 15. Vehicles registered outside Quebec are exempt, but you'll want them anyway.
Road conditions
The province points drivers to Québec 511 for real-time winter conditions, crashes, roadwork and closures.
Areas We Cover Around Quebec City
- La Cité-Limoilou: Old Quebec, Saint-Roch, Saint-Jean-Baptiste, Montcalm and Limoilou
- Sainte-Foy, Sillery and Cap-Rouge
- Les Rivières, Vanier and Lebourgneuf
- Charlesbourg
- Beauport, near Montmorency Falls
- La Haute-Saint-Charles: Loretteville, Val-Bélair and Lac-Saint-Charles
- L'Ancienne-Lorette and Saint-Augustin-de-Desmaures
- Lévis, across the river
- Boischatel and Île d'Orléans
- Stoneham-et-Tewkesbury
Help in English
Our line is answered in English, so you can explain where you are and what happened in English. Once a partner is on the way, you get the driver's name, photo and truck by text, and you can track your truck on a map.
Quebec City Towing Questions
I'm visiting from outside Quebec. Can I call you in English?
Yes. Call and speak with us in English. We lock your price by text, send a vetted local partner and check on you by text until the truck arrives.
My car is gone from the street after a snowstorm. Was it towed?
Possibly, if a snow removal operation was on. Look up your plate with the city's Info-Remorquage service or call 311. If it won't start once you get it back, call us for a jump start.
Can you tow me from Lévis to a garage in Sainte-Foy?
Yes. Tell us the garage. The price you get by text before we dispatch is the most you pay. That's part of the Stay-With-You Promise.
Roadside help in Quebec City, QC
Tow Truck and Roadside Services in Quebec City
Sentinel is a 24-hour towing and roadside assistance network for Quebec City drivers. Tell us what happened, and we send a vetted local towing company near you with a truck suited to the job: a tow truck for a car that can't be driven (a flatbed where the vehicle needs one, like many all-wheel-drive cars), or a service truck for a jump start, lockout, flat tire, fuel delivery or winch-out.
Car towing
Cars, SUVs, minivans and light pickups. Price locked by text, photos before hookup.
Car towing
Jump starts
Clicks, dim dash lights or nothing at all? A dead battery jump, day or night.
Jump starts
Car lockouts
Keys locked inside, on the seat or in the trunk. A partner works to get you back in without damage.
Car lockouts
Flat tire changes
Got a spare but no safe way to put it on? A partner swaps it for you.
Flat tire changes
Fuel delivery
Ran out of gas? Enough fuel to get you to the nearest station.
Fuel delivery
Winch-outs
Stuck in snow, mud or a shallow ditch near the road? A partner can usually pull you out.
Winch-outsThe Sentinel Stay-With-You Promise
Seven Promises on Every Quebec City Call
Read the fine print on the promise page.
We stay with you. From your call until the truck arrives, we check on you by text.
See your driver before they arrive. You get their name, photo and truck by text, and you can track your truck on a map.
Your family knows too. Give us one number, and we text them your location and arrival time.
Photo-protected tow. Before hookup, your driver photographs all 4 sides of your vehicle. We text you the photos.
Price locked by text. You get your price by text before we dispatch. That price is the most you pay for the job. If the job changes, we text a new price first and you decide.
Never stranded after. Ride along in the truck when it's safe and allowed, or we help you get a ride. We also point you to a good repair shop.
Free Sentinel Circle. After your first job, your vehicle is on file. Next time, just text "TOW" for priority dispatch.
How it works
From Your Call to Your Driver
- 01You call
Our 24/7 line answers
Call 1-888-TOW-1213. Tell us where you are, what you drive and what went wrong.
- 02We lock it in
Your price, by text
We text your price before anyone is sent. That's the most you'll pay for the job you described.
- 03A partner accepts
The nearest truck takes it
The nearest available partner tow company accepts your job. They're vetted for insurance and licensing.
- 04You see who's coming
Driver card and tracking
You get your driver's name, photo and truck, plus a link to track your truck. We check in until they arrive.
Nearby cities
Quebec City, QC
Stuck in Quebec City? Call and We'll Stay With You.
Our line answers 24/7. Your price is locked by text before we send anyone.